Effective Date: 01/14/2026

Miami Water & Air (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a form, or request information about our water filtration services.

1) Information We Collect

We may collect the following types of information when you interact with us:

Personal Information: name, phone number, email address, and address (if provided)

Service Information: details related to your request for a FREE Water Test, water quality concerns, and scheduling preferences

Technical Information: IP address, browser type, device information, and website activity (via cookies and tracking pixels)

2) How We Use Your Information

We use your information to:

Respond to your requests and provide information about our services

Schedule appointments and confirm your FREE Water Test request

Provide customer support and service updates

Send appointment reminders and important notifications

Improve our website and marketing performance using analytics tools

3) SMS & Phone Call Consent (Important)

If you submit a form on our website, you may receive SMS messages and phone calls related to your request, appointment scheduling, reminders, and service updates.

Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP.
For assistance, reply HELP.

4) Cookies and Tracking Technologies

We may use cookies and tracking tools (including the Meta/Facebook Pixel) to understand website performance and improve advertising results. This may include tracking actions such as page views and form submissions.

5) Sharing of Information

We do not sell your personal information. We may share your information only with:

Service providers who help us operate our business (CRM, scheduling, messaging tools)

Advertising platforms for performance measurement (aggregated/non-sensitive data)

Authorities if required by law

6) Data Security

We take reasonable measures to protect your information. However, no method of transmission over the internet is 100% secure.

7) Your Rights and Choices

You may request access, correction, or deletion of your personal information by contacting us using the information below.

8) Contact Us

If you have questions about this Privacy Policy, contact:

Miami Water & Air
Miami, Florida
Phone: +1 (786) 504-0879
Email: [email protected]